Sales Tools
SMS
The channel your contacts actually read.
Two-way SMS built into every contact record — send from a real number, get replies routed straight back to the right rep or AI conversation, and keep every text logged alongside calls and emails. Opt-out and compliance handling is automatic.
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Why it matters
- Two-way texting from dedicated numbers
- Replies routed to the right person or AI thread
- Automatic opt-out and compliance handling
- One timeline with every other channel
- Delivery and reply tracking built in
- Fits into sequences alongside email and AI calls
How it works
SMS in the loop
1
Text sent from a real number
One-off, templated, or as a sequence step — always from a dedicated line.
2
Reply routes automatically
Back to the assigned rep or straight into the AI conversation thread.
3
Compliance handled for you
Opt-outs are detected and enforced automatically, no manual list scrubbing.
4
Logged with everything else
Same timeline as calls, email, and chat for that contact.
Ready to put every touchpoint on autopilot?
See how KLCT's AI handles support, sales, and marketing as one connected system.