Support Tools
Support that never sleeps.
An AI-first support surface — live chat, ticketing, a self-serve knowledge base, and an embeddable widget — all trained on the same source of truth, so every answer is consistent whether it comes from a bot or a person.
AI Live Chat
Answer instantly, escalate intelligently.
KLCT's AI chat greets every visitor, answers from your knowledge base in real time, and hands off to a human teammate the moment a conversation needs one — with full context carried over, no re-explaining. It's the same reasoning engine behind your voice and email channels, not a bolted-on chatbot.
Learn moreTicketing
One inbox for every channel.
Every chat, email, SMS, and call that needs follow-up becomes a ticket automatically — routed, prioritized, and tracked in one place so nothing falls through the cracks. Role-based permissions keep support, sales, and admin access separated as you scale.
Learn moreKnowledge Base
Teach your AI once. It answers forever.
Build a living knowledge base of articles, policies, and FAQs — the same source your AI chat, call bot, and support team draw from, so every answer is consistent no matter the channel. Update an article once and every channel reflects it instantly.
Learn moreEmbeddable Widget
Drop AI support onto any page.
A lightweight, branded widget you embed on your website in minutes — chat, ticket submission, and knowledge base search, all in one floating panel that matches your brand. No developer sprint required to launch or update it.
Learn moreReady to put every touchpoint on autopilot?
See how KLCT's AI handles support, sales, and marketing as one connected system.